Short answer: Pipedrive is a pipeline-first sales CRM. AICRM is a proactive CRM built around what needs your attention today. AICRM costs $29, $79, $149 a month with no per-seat charge. Pipedrive costs $19 (£14) to $106 (£79) (USD, converted from GBP, billed annually, per seat per month, excluding VAT). Choose Pipedrive if you run a structured sales team on deal stages and want mature pipeline tooling and a large integration list. Choose AICRM if your work is relationships and follow-ups more than deal stages, and you want a CRM that prompts you.
Prices quoted in pounds are converted to dollars at £1 = $1.34 (approximate, October 2026) with the vendor's own figure in brackets.
USD per month, no per-seat charge. 7-day free trial, card required.
USD, converted from GBP, billed annually, per seat per month, excluding VAT
Free plan: No. Trial: 14 days, no credit card. AI: AI report creation and Pipedrive Nova meeting intelligence from Lite; AI email writing tools from Premium.
| Feature | AICRM | Pipedrive |
|---|---|---|
| Daily brief of what needs attention | Yes Daily Brief on the dashboard and emailed at 7am on weekdays: follow-ups due, unanswered emails, new signals, returning visitors, open tasks, customers gone quiet. | Not found Not found on the vendor pages we checked. |
| Flags emails nobody replied to | Yes Flags one-to-one emails sent from AICRM with no reply after 3 to 14 days, cleared when an email, call or meeting comes in. Covers email sent through AICRM only. | Partial No native feature. Users build it with an automation that creates a follow-up task. Source |
| Alerts when a known contact returns to your site | Yes Known contacts back on your site appear in the Daily Brief with pages viewed and a suggested action. Prospects also identifies companies visiting (reverse-IP). | Partial Web Visitors is a paid add-on, from $55 (£41) a month per company. Source |
| Do things by voice | Yes Voice agent with tools that read and write CRM data: find contacts, add contacts and tasks, reassign owners, build segments, draft campaigns. | Not found No native voice assistant found. Third-party voice products connect to it. |
Yes = offered as described. Partial = something related is offered, see the note. No = confirmed not offered. Not found = we did not find it on the vendor pages we checked on 2026-10-09; that is not proof the feature is missing.
AICRM is a full CRM underneath. Here is how the fundamentals compare with Pipedrive.
| Feature | AICRM | Pipedrive |
|---|---|---|
| Contacts, tasks and activity history | Yes Contacts with notes, tasks and an activity timeline, CSV import and export. Caps: 2,000 / 5,000 / 20,000 contacts by plan. | Yes Leads, deals, contacts and calendar events in one workspace. No contact cap listed. Source |
| Sales pipeline for deals | No No deal pipeline today. Contacts move through lifecycle stages (lead, customer) instead, and the Daily Brief tells you who to follow up. | Yes Pipeline management is the core product, with forecasting from Growth. Source |
| Email campaigns to a segment | Yes AI audience segments (behaviour, inactivity, lifecycle stage, lead score, industry, source) with campaigns sent straight to them. Included in every plan. | Partial Bulk email from Growth. Campaigns is a paid add-on from $18 (£13.33) a month. Source |
| Automations | Yes Lifecycle and segment-triggered emails, nurture and re-engagement. No usage limit on automations. | Yes Automations and nurturing sequences from Growth. Source |
| Forms that create contacts | Yes Embeddable forms and website visitor tracking that links page views to submissions. Included in every plan. | Partial LeadBooster add-on, from $44 (£32.50) a month. Source |
| Calendar and booking pages | Yes Google Calendar sync and public booking pages. | Yes Meeting scheduler from Growth. Source |
| Integrations | Partial Google Calendar, CSV import and export, and BCC email logging. A much shorter list than the platforms alongside. | Yes 500+ integrations including Zapier, Zoom and Lemlist. Source |
| Free plan | No No free plan. 7-day free trial with full features, card required up front. | No No free plan. 14-day trial, no card. Source |
Yes = offered as described. Partial = something related is offered, see the note. No = confirmed not offered. Not found = we did not find it on the vendor pages we checked on 2026-10-09; that is not proof the feature is missing.
you run a structured sales team on deal stages and want mature pipeline tooling and a large integration list.
your work is relationships and follow-ups more than deal stages, and you want a CRM that prompts you.
AICRM is $29, $79 or $149 a month with no per-seat charge, limited by voice minutes and contacts. Pipedrive is Lite $19 (£14), Growth $52 (£39), Premium $79 (£59), Ultimate $106 (£79) (USD, converted from GBP, billed annually, per seat per month, excluding VAT). Prices read from https://www.pipedrive.com/en/pricing on 2026-10-09. Currencies differ, so check the vendor page before deciding.
Free plan: No. Trial: 14 days, no credit card. AICRM has no free plan; it has a 7-day free trial with full features and a card required up front.
Choose Pipedrive if you run a structured sales team on deal stages and want mature pipeline tooling and a large integration list.
Choose AICRM if your work is relationships and follow-ups more than deal stages, and you want a CRM that prompts you.